Occasionally our app may run into problems sending your message, and it will be stuck in the outbox as a result. Below, you can find a few common outbox errors, as well as suggestions for troubleshooting those issues:
"A stable connection to the server could not be established"
- Ensure you have adequate reception and a strong data signal.
- Connect to a reliable WIFI network and try sending the message again. Full bars doesn't necessarily indicate a reliable connection, please ensure your bandwidth speeds are fast by running this test.
- If you're sending an attachment that's large in size, it may be causing your network to timeout. Please try resizing/compressing the attachment, and trying again.