Please verify your email address after submitting a request. If your email is not verified, our support team will not receive your message properly
When you submit a request on the Edison Mail Support page, the system sends you an automatic verification email. Make sure to click the verification link or sign in to your Support account so your message appears correctly in our inbox. This email can be identified in your inbox with the following subject: "Please verify your email address" from mailsupport@edison.tech.
This verification step helps us confirm that the request was sent by a real person and not an automated bot.
You can also sign in or create your Edison Mail Support account here:
Verify or sign in to your Support account
Keep Edison Mail Updated
To ensure the best performance and fix current issues, please make sure you are always using the latest version of Edison Mail. Updating regularly helps maintain a smooth and reliable email experience.
For Microsoft account users (Outlook, Hotmail, Live, Exchange, Microsoft365): Recent authentication changes from Microsoft require you to update Edison Mail as soon as the new version is available. This update includes improvements to keep your account connected without interruptions.
You can confirm the latest version for Edison Mail in both App Store and Play Store by tapping on the following links:
Note on Edison Mail for Desktop: The desktop app is no longer available for download and will only continue to work for users who already have it installed, until they uninstall it. Since there are no further updates for the desktop app, Microsoft account users will not be able to add their accounts, as the desktop version remains on past releases where we experienced issues with Microsoft authentication.