Troubleshooting and Technical Issues
Find solutions to common problems and technical hiccups.
Features and Functionality
Explore the nifty tools and functions Edison Mail offers for smoother emailing
Notifications and Badges
Control message notifications and badges to stay in the loop without being overwhelmed.
Assistant and Folders
Discover how to use our email Assistant and make the most of folders for organization.
Privacy and Data
Learn how we safeguard your personal information and ensure your privacy.
Account and Settings
Customize your email experience, add your accounts, and manage your preferences.
Dive into exclusive features and perks with the Edison Mail+ subscription.
Frequently Asked Questions
Unable to find an answer? Submit a ticket and we'll be in touch!
- Edison Mail is deleting my messages automatically
- I have a lifetime subscription to EasilyDo, does that subscription carry over to Edison Mail+?
- How do I disable Subscriptions Summary?
- Can Edison Mail help me reset my email account password?
- What is Walmart Connect?
- What is Amazon Connect?
- Does Edison store my messages?
- Why doesn't flagging work with my Exchange account?
- What is GDPR?
- I'm missing Assistant categories. I only see "Security" and/or "Subscriptions"
- How do I opt-out of data sharing or delete my stored data?
- Why don't I receive notifications or sound alerts?
- How do I switch between dark and light mode?
- Summary overview