I can't locate sent messages in the "Sent" folder?

If your messages are missing from the "Sent" folder, please try these instructions:
 

Determine if you have another/hidden "Sent" folder:

1. Open Edison Mail
2. From the app menu, tap Settings
3. Tap the account where you're sending these (missing) messages from
4. Scroll down and tap Manage Folders – is there a second "Sent" folder? If so, please tap/delete that folder, and then send new test message(s) – are they now found in the "Sent" folder in our app's menu?

Check the "Sent" folder on your provider's webmail:

1. Outside of Edison Mail, log in to your email account on the web (ex: gmail.com, icloud.com, yahoo.com, etc)
2. Locate/open your "Sent" folder – are the missing messages found there?

If you've tried the instructions above and they aren't helpful in locating these messages, please contact support with more information and we can troubleshoot.